OUR OFFICE

VISIT OUR NEW
STORE IN KATHMANDU

Kathmandu
Bagmati, Nepal

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to provide an accurate representation of all our products. You will receive the same product shown in the picture, including the design, color, and style. However, please note that due to lighting, monitor settings, and product variations, slight differences in color may occur.

If you have any concerns about a specific product or need further clarification, feel free to contact our customer service team—we’re always here to help!

What sizes do you offer?

We offer a wide range of sizes. Please check the size guide on each product page for more details.

How do I choose the right size?

We recommend measuring your foot length and comparing it with our size chart. If you're unsure, our customer service team is available to help you choose the best fit.

Do you have any promotions or discounts?

Yes, we offer seasonal sales, special promotions, and discounts. Be sure to sign up for our newsletter to receive the latest updates and exclusive offers.

 

Can I cancel or modify my order?

Orders can only be modified or canceled before they are shipped. If you need to make changes, please contact us as soon as possible.

 

How can I pay for my order?

We accept various payment methods, including credit/debit cards, Esewa, Khalti, Fonepay and other local payment options.

 

What is your return and exchange policy?

We offer returns and exchanges within 3 days of delivery. Items must be in new, unworn condition with original packaging. Please refer to our Returns & Exchanges page for full details.

 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS